Registrar’s office IUB is worse than the government office

Today I had a work at IUB registrar’s office and there I found that it is worse than the so called Bangladeshi government office. I went there at 10:00 for a sign of registrar. I didn’t update my due money from accounts and for updating this I need his sign and we are not allowed to directly enter the registrar’s room. For signing it I met with the assigned official. He said that it is not possible and after that he didn’t give any response on me. When I asked him that if it is possible in any how please give the way. Though I didn’t get any response. After waiting an hour he took my papers and sent it to the registrar for signing. Actually the thing is that, he can do it that time when I went to him or said that come later. But he wastes around 1 hour from me. And that is the real situation of registrar’s office. It takes a huge time for simple work. As in global world everything become faster but registrar’s offices working is still same from when I am in university. I think that high official IUB will think about this.